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The North Rosedale website was last updated on April 28, 2014 with new information.

KPPM Connection Now Available!

Keystone Pacific is excited to announce the release of our newly designed portal, The KPPM Connection. The KPPM Connection is an online tool that offers enhanced homeowner services.  

Using the portal, you can:

  • Make Online Payments
  • View Current and Previous Statements and Billing Inserts
  • Print Account History Reports
  • Update Enhanced Email Notification Features

Please click here to visit The KPPM Connection! Please log in using your account online email address and password. If you have not registered, please have your billing statement available to enter in the required information. If you need assistance, please contact Customer Care at (949) 833-2600 or customercare@keystonepacific.com.

For even more convenience, we offer an ACH program in which your monthly assessment payments are automatically deducted from your checking or savings account. You will no longer have to remember when to pay your payment, write a check, or pay for any more postage! To sign up, please check here to download the ACH form.


Intersection Closure Notice

We have recently been notified of a full intersection closure of 9th St and Pasadena Ave in Azusa scheduled for this Friday, August 15 to pave the intersection. Attached is the street closure notice with details on the closure that was provided to us by Metro Gold Line.

We hope this information is helpful to you as you plan your commute.

If you have any questions, please contact Jeanean Gillespie at (877) 577-6462 ext. 288 or jgillespie@keystonepacific.com.


The North Rosedale Resort Movie in the Park – August 9th!

On behalf of the North Rosedale Community Association Recreation Committee, we would like to invite you to Movie in the Park on August 9th at 8:00 PM at The Resort Park!  Please see attached flyer for details, we look forward to seeing you there! If you have any questions, please do not hesitate to contact me directly. If you have any questions, please contact Nicholas Ortiz at nortiz@keystonepacific.com.


Canyon City Foundation

Find out what Canyon City Foundation does and how you can get involved.
The Canyon City Foundation provides funding for innovative programs that directly serve the community of Azusa. Click here to learn more.


Legal Counsel Responds to Inquiries about Operating Equity and Prorating the Monthly Assessment

New common interest developments (“CIDs”) in California are required to get approval from the California Department of Real Estate (the “DRE”), as well as the City or County, before homes can be sold.  The DRE’s role is to act as a consumer protection agency to protect the home purchasers in the new development, and to encourage the success of the development for the benefit of those purchasers. 

In the beginning of a CID, the association typically is not well funded.  As a CID ages, its reserves build up making it better able to address revenue shortfalls and unanticipated expenses.  Moreover, the conveyance of common area to the CID is often deferred until the later phases of a development so that the maintenance expense of these areas can be spread over a larger number of owners.

One of the main ways that the DRE protects home buyers in new communities is by requiring that the developer of any new development present a proposed budget to the DRE for approval.  In order to ensure adequate funding in new forming CIDs, the DRE bases its budgetary assumptions on very conservative estimates.  Simply put, the DRE budgets generally assume that expenses will rise quickly and that incoming assessment revenues will develop slowly.  Thus, it is quite often the case that new developments will gradually develop a “surplus” of assessment revenues.

At some point in the early life of a CID, the association will reach a point where it goes off of the DRE budget and instead adopts a budget based upon its actual assessment revenues. At this point, the Association will take a look at any assessment surplus to determine the best way to deplete the surplus so that incoming assessments more closely reflect the actual budget expenditures.  Generally, adjustments are not made until all portions of the common area are transferred to the CID and the Association has at least a year of history relating to the actual expenses to maintain the area because it is not until then that the Association has enough information to make a reasonable projection of what its expenses will be in the coming year.  In short, as fiduciaries, the Board should be conservative in the depletion of any perceived “surplus” to avoid a situation where it is not adequately prepared to fund its obligations in the future.  The longer the history of actual expenses, the better postured the Board will be to anticipate its long term needs.

There are several ways to address an assessment surplus.  Some of the most common ways that a CID will adjust its surplus is to:

            (1) Transfer surplus funds to address reserve shortfalls;

            (2) Abate assessments for a period of time (e.g. abate 1 to 3 months);

            (3) Lower the rate of assessments (e.g. from $200 per month to $185).

Whatever the method, the Association is obliged to treat all members equally.  I am often asked whether the Association can simply refund assessments.  While there is nothing specific in the law that forbids it, I do not recommend this practice.  First, because all members must be treated equally, a refund would require the CID to refund overpayments to delinquent owners.  The delinquent owner similarly benefits from an abatement of assessments, but that is far preferable to sending a delinquent owner a check.

Moreover, I am often asked whether the Association can provide a refund or abate assessments on a prorated basis.  The requirement to treat all owners uniformly prevents this.  More specifically, Section 6.5 of the Association’s CC&Rs provides as follows:

“6.5  Uniform Rate of Assessment.  All Regular Assessments, Capital Improvement Assessments, Special Assessments …, Special Benefit Area Assessments and Reconstruction Assessments (except as otherwise provided herein) shall be fixed at a uniform rate for all Lots subject thereto.”

In short, the Association only has the authority to levy assessments at a “uniform rate”, and that restriction applies to abatement of assessments as well.

If you have any questions, please contact Jeanean Gillespie at (877) 577-6462 ext. 288 or jgillespie@keystonepacific.com.


Rosedale Community Tour Guide

Rosedale is a beautiful master-planned community with several parks and amenities for community members to enjoy. Please click here for a map of the community. For a detailed street map, please click here.

If you have any questions, please contact Jeanean Gillespie at (877) 577-6462 ext. 288 or jgillespie@keystonepacific.com.


Website Login Instructions

New Users:

To log in to your community website, please register on The KPPM Connection page under "First Time Registration". To be redirected to The KPPM Connection page, please click here. In order to login, please have your billing statement readily available. Once you have registered, please go to “Account Login” to set your unique log-in using your email address and a password of choosing.

Forgot password?

Please click here to obtain your password via e-mail. In order for the system to e-mail your password, the e-mail that you enter must match the e-mail on our records. Please call Customer Service at (949) 833-2600 if you need assistance with resetting your password.

Still not able to log on?

Please call Customer Service at (877) 577-6462.

If you experience technical page errors, please send an e-mail to websupport@keystonepacific.com and please note in the e-mail the error message displayed on page.

Thank you and we apologize for any inconvenience.